Privacy Policy sakti123 — Your Data Security is Our Top Priority

1Processing of deposits and withdrawals

Welcome to the sakti123 website. We, the team behind the sakti123 sports betting and online gaming platform, deeply value the trust you place in us when you register and use this platform. That trust is not something we take lightly.

This Privacy Policy explains in detail how Sakti123 collects, uses, processes, stores, and protects your personal information when you use our platform — whether through the Sakti123 website or mobile app. It also outlines your rights as a user in relation to that personal data.

This document is written in English for the convenience of our Malaysian users. By using the Sakti123 platform — including registering an account, making a deposit, enjoying promotions, or simply browsing our website — you are deemed to have read and agreed to this Privacy Policy in full.

If you disagree with any part of this policy, please stop using the platform and contact us to close your account. We are ready to handle your request in an orderly and transparent manner.

2Personal Data We Collect

Sakti123 only collects information that is strictly necessary to provide you with a safe, transparent, and seamless service. The following are the categories of data we may collect:

We do not collect any information irrelevant to the platform's operations. Sensitive data such as passwords is stored in hashed form and cannot be read by any sakti123 staff.

3How Your Personal Data Is Used

Every piece of information we collect is used for a specific and legitimate purpose. sakti123 will not use your data for any purpose other than those stated below:

• Account Management: Meet compliance requirements such as KYC, AML (Anti-Money Laundering), and reporting to relevant authorities as required by law.
• Payment Service Providers: Analyse usage patterns in aggregate and anonymised form to enhance user experience, platform speed, and game variety.
• Security and Fraud Prevention: Handle deposits, withdrawals, and all financial activities related to your account accurately and securely.
• Industry Standard Compliance Help us understand how users interact with the platform so we can improve website speed and functionality.
• Service Communications: Detect suspicious activity, prevent unauthorised access, and protect your account from misuse.
• Platform Enhancements: Create, verify, and maintain your user account, including processing new registrations and profile updates.
• Responsible Wagering: Protecting your personal data is a responsibility we take seriously. sakti123 implements multiple layers of technical and organisational security to keep your information safe at all times:

4Data Sharing with Third Parties

Sakti123 does not sell, rent, or disclose your personal data to external parties for commercial purposes. However, there are limited situations where sharing information is necessary and lawful:

• Payments Accepted Your information is confidential
• Identity Verification Providers: Information
• Relevant Authorities: sakti123 may be required to disclose certain information to law enforcement agencies or regulatory bodies based on valid legal directives.
• Technology Infrastructure Providers: Hosting companies and cloud infrastructure providers that store your data are bound by strict data processing agreements and are not permitted to access your data for any other purpose.

In all of the above sharing scenarios, Sakti123 ensures that the receiving party complies with data protection standards equal to or higher than those we uphold.

5Home

Transaction information is shared with payment processors such as DuitNow, FPX, Touch 'n Go, Boost, and GrabPay solely to process your transactions. These providers are bound by strict confidentiality agreements.

• 256-bit SSL Encryption: All data transmitted between your device and the sakti123 servers is protected with industry-standard SSL encryption, ensuring your information cannot be intercepted in transit.
• Strict Access Controls: Only authorised personnel with a legitimate business need may access user data. All access is logged and audited on a regular basis.
• Two-Factor Authentication (2FA): sakti123's internal systems use 2FA to prevent unauthorised access to the user database.
• Links to Third-Party Websites Our security systems operate 24/7 to detect and respond to any threats or suspicious activity in real time.
• Secure Data Backup: User data is regularly backed up to separate secure locations to ensure prompt recovery in the event of a system disruption.
• Regular Security Testing: Penetration testing and security audits are conducted regularly by independent experts to identify and address system vulnerabilities.

6Analytics Cookies:

Sakti123 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled as they are critical to platform operation.
• Performance Cookies: Monitor betting patterns to identify users who may need assistance or support regarding their betting habits.
• Preference Cookies: Send important notices regarding your account, security updates, transaction confirmations, and relevant promotional information.
• MYR Remember your preferences such as language and display settings so you do not need to reconfigure them every time.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the Sakti123 platform.

7Your Rights as a User

As a sakti123 user, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

• Access Rights: You have the right to request a copy of the personal data we hold about you. This request will be processed within 14 business days.
• Right to Rectification: If any information we hold is inaccurate or outdated, you have the right to request a correction. Updates can be made directly through your account profile settings.
• Right to Erasure: Under certain circumstances, you have the right to request that we delete your personal data. However, this right is subject to legal requirements that oblige us to retain certain records for a specified period.
• Right to Restrict Processing: You may request that we restrict how we process your data in certain situations, such as when you are disputing the accuracy of the information in question.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes. You may unsubscribe from promotional communications at any time.
• Right to Data Portability: You may request your personal data in a machine-readable format for transfer to another service provider where applicable.

To exercise any of the rights above, please contact the sakti123 support team via email at [email protected]. We will respond within a reasonable timeframe and will not charge any fee for legitimate requests.

8Data Retention Period

Sakti123 does not retain your personal data for longer than is necessary for the purposes for which it was collected, or as required by applicable law. The following are our general data retention guidelines:

• Active Account Data: Retained for the duration your account is active and for 7 years after account closure, in line with financial compliance and legal requirements.
• Financial Transaction Records: Retained for a minimum of 7 years to comply with Malaysia's accounting, tax, and anti-money laundering legal requirements.
• KYC and Verification Document Data: Retained for the duration the account is active and for 5 years after account closure or the date of the last transaction, whichever is later.
• Login Retained for 12 months for fraud detection, security incident investigation, and technical diagnostics.
• Support Communication Data: Records of conversations with our support team are retained for 3 years for reference and service quality improvement purposes.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with approved industry-standard procedures.

9Our security team monitors the platform around the clock to detect any unusual or suspicious activity. Our automated threat detection system responds in real time to protect your account and data from cyber threats.

The sakti123 platform may contain links or references to third-party websites or applications in certain contexts. It is important for you to understand that:

• The Sakti123 Privacy Policy does not apply to any external websites or services you may access via links from our platform.
• Each third-party website has its own privacy policy, which may differ from that of sakti123. You are advised to read the privacy policy of any such website before providing any personal information.
• Sakti123 is not responsible for the privacy practices or content of external websites and makes no warranties regarding data protection on those platforms.

10Amendments to the Privacy Policy

Sakti123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material amendments will be communicated via:

• Phone number, email address, residential address
• Email notification to the address registered in your account
• Update the "Last Updated" date at the top of this document

Your continued use of the sakti123 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.